Privacy policy

JSC “Belgorodsky khladokombinat”, 308017 Belgorod region, Belgorod, Dzgoeva str., 1, office 203, OGRN 1023101644390, INN 3125008530, KPP 312301001, (hereinafter referred to as the Administrator) respects your right to confidentiality. Using the site https://en.hlado.ru (hereinafter referred to as the Site or Resource), you trust us with your personal data. The trust of our users is of paramount importance to us, and therefore we strive to protect your right to privacy. The Privacy Policy explains how we collect and use your personal data and how we protect your right to privacy..

By continuing to use the Site, you consent to the transfer of your personal data entered on the Site to the administrator – JSC “Belgorodsky khladokombinat”.

If you do not accept the terms of our privacy policy, we ask you to refrain from visiting and using the services of the site https://en.hlado.ru.

Using the Site means the User's unconditional consent to this Privacy Policy and the conditions for processing personal information specified therein.

1. GENERAL PROVISIONS

1.1. Within the framework of this Policy, the User's personal data is understood as:

1.1.1. Personal information that the User provides about himself/herself when registering (creating an account, filling in information in his/her personal account), concluding an agreement (agreement) or in the process of using the functionality of the Site, including the User's personal data.

1.1.2. Data that is automatically transmitted to the Site's services during its use using the software installed on the User's device.

1.1.3. Other information about the User, the processing of which is provided for in the User and/or Performance Agreement or other concluded agreement.

1.2. In accordance with this Privacy Policy, any individual who visits the Site and/or uses its functionality, including users, site visitors, tutors, performers and other persons, is recognized as a user.

2. PURPOSES OF PROCESSING USERS' PERSONAL INFORMATION

2.1. The Administrator collects and stores only the personal information that is necessary to provide access to the Site, receive and provide services on the Site, and execute agreements (contracts) with the User, except in cases where the legislation provides for mandatory storage of personal information for a period determined by law.

2.2. The Administrator processes the User's personal information for the following purposes:

2.2.1. Providing Users with access to the Site and to the services on the Site.

2.2.2. Execution of concluded contracts, including User and Performance Agreements.

2.2.3. Registration of civil relations with the Users of the Site.

2.2.4. Registration and identification of Users on the Site.

2.2.5. Providing the opportunity to use the services on the Site.

2.2.6. Processing requests, requests, appeals, complaints, and user claims. Communication between the Administrator and Users.

2.2.7. Providing technical support to Users when using the Site.

2.2.8. Accounting, filing of tax and other mandatory reports.

2.2.9. Making calculations.

2.2.10. Fulfillment of contractual obligations to third parties.

2.2.11. The implementation of works to improve the quality of services provided on the Site, to improve the convenience of its use, as well as the development of new features on the Site.

2.2.12. Conducting statistical research based on depersonalized information provided by Users, analyzing the statistical data obtained, analyzing the results of using the Site.

2.2.13. Informing about other products and services of the Administrator and his business partners, providing personalized advertising, optimizing the distribution of advertising messages by the operator.

2.2.14. Protection against fraud and abuse.

3. TERMS OF PROCESSING OF USERS' PERSONAL INFORMATION AND ITS TRANSFER TO THIRD PARTIES

3.1. The legal basis for the processing of personal data is a set of legal acts, pursuant to which and in accordance with which the Administrator processes personal data. The legal grounds for processing Users' personal data include: - federal laws and regulatory legal acts adopted on their basis regulating relations related to the activities of the Administrator; - statutory documents and local regulations of the Administrator; - User and Performance Agreement, as well as other agreements concluded between the Administrator and Users, including this Privacy Policy; - Users' consent to the processing of personal data.

3.2. The list of actions performed by the Administrator with the personal data of Users: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data. The Administrator processes Users' personal information in accordance with this Privacy Policy, as well as agreements (contracts) concluded with Users.

3.3. The Administrator processes the following types of data about the Site Users:

3.3.1. Data independently entered/provided by Users when registering on the Site, filling in information in their personal account, concluding an agreement (contract), placing an order on the Site, receiving and providing services on the Site, sending messages, requests, complaints, claims, etc. Such personal data include: surname, first name, patronymic, date, month and year of birth, place of birth, address, education, profession, citizenship, SNILS, INN, bank details, passport data, data of an identity document, data of an educational document, information about an educational organization (school), class, document data on the change of surname, first name or patronymic, phone number, email address, photographic images, social media accounts.

3.3.2. Technical data about the device and Internet connection, namely browser and operating system data, User agent, IP address, location data, cookies, date and time of access to the Site, addresses of the requested pages.

3.4. In relation to the User's personal information, its confidentiality is maintained, except in cases where the User voluntarily provides information about himself for general access to an unlimited number of persons. When using certain functionality of the Site, the User agrees that a certain part of his personal information becomes publicly available.

3.5. The Administrator has the right to transfer the User's personal information to third parties in the following cases:

3.5.1. The User has agreed to such actions.

3.5.2. The transfer is necessary for the User to use a certain service or to fulfill a certain agreement or agreement with the User.

3.5.4. The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law.

3.6. The processing of the User's personal data is carried out until the User withdraws consent to the processing of personal data or before the expiration of the processing time established by law. Users' personal data is processed in any lawful way, including in personal data information systems using automation tools or without using such tools. The processing of personal data of Users is carried out in accordance with Federal Law No. 152-FZ dated 07/27/2006 "On Personal Data".

3.7. In case of loss or disclosure of personal data, the Administrator informs the User about the loss or disclosure of personal data and fulfills other requirements established by law in connection with the occurrence of such an event.

3.8. The Site Administrator takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

3.9. The Site Administrator, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

4. OBLIGATIONS OF THE PARTIES

4.1. The User is obliged to:

4.1.1. Provide reliable information about personal data necessary for using the Site, fulfilling the terms of the concluded agreement (agreement), as well as for other purposes specified in this Privacy Policy.

4.1.2. Update and supplement the information provided on personal data in case of changes to this information.

4.2. The Site Administrator is obliged to:

4.2.1. Process Users' personal data solely for the purposes specified in this Privacy Policy or the concluded agreement (agreement).

4.2.2. Ensure proper storage of confidential information, not to sell, exchange, publish or disclose in other possible ways the transferred personal data of the User, except as provided for in this Privacy Policy and/or the concluded agreement (agreement).

4.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.

5. RESPONSIBILITY OF THE PARTIES

5.1. The Site Administrator, who has not fulfilled his obligations, is responsible for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation.

5.2. In case of loss or disclosure of confidential information, the Site Administrator is not responsible if this confidential information:

5.2.1. Became public domain before its loss or disclosure.

5.2.2. It was received from a third party before it was received by the Site Administrator.

5.2.3. Was disclosed with the User's consent.

5.3. The User who provided false personal data must reimburse the Administrator for the Administrator's losses incurred in this regard.

6. DISPUTE RESOLUTION

6.1. Before filing a lawsuit on disputes arising from the relationship between the Site User and the Site Administrator, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

6.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the claim review.

6.3. If an agreement is not reached, the dispute will be referred to the court in accordance with the current legislation of the Russian Federation.

6.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administrator.

7. ADDITIONAL CONDITIONS

7.1. The Site Administrator has the right to make changes to this Privacy Policy without the User's consent.

7.2. The new version of the Privacy Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Privacy Policy. The Contractor must independently monitor changes to the Privacy Policy.